Privacy Policy

Reliv Health & Wellness
Effective Date: 11/30/2025

At Reliv Health & Wellness (“Reliv,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.relivhw.com, receive functional medicine or wellness services from us, or interact with us in any way.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

This may include:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Mailing address

  • Health-related information you choose to share (for functional medicine consultations)

  • Payment information (processed through secure third-party processors)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Cookies and similar technologies
    This helps us improve website performance and user experience.

C. Health Information (HIPAA-Relevant Data)

For clinical or functional medicine services, we may collect health information necessary for care delivery.
We follow all HIPAA regulations for protected health information (PHI).

2. How We Use Your Information

We may use your information to:

  • Provide functional medicine and wellness services

  • Schedule appointments or respond to inquiries

  • Communicate with you about services, promotions, or updates

  • Improve website performance and user experience

  • Maintain compliance with legal, regulatory, and professional standards

  • Process payments securely

We do not sell your data.

3. Sharing Your Information

We may share information only in the following circumstances:

A. With Your Consent

When you authorize release of your information.

B. With Service Providers

Examples include:

  • Payment processors

  • Email service tools

  • Electronic health record (EHR) platforms
    All third-party vendors must protect your data according to applicable privacy laws.

C. Legal Requirements

We may disclose information to:

  • Comply with state or federal law

  • Respond to subpoenas or court orders

  • Protect our rights, safety, or property

4. Cookies & Tracking Technologies

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors interact with our site.
You can adjust your browser settings to decline cookies if you prefer.

5. Data Protection & Security

We use administrative, technical, and physical safeguards to protect your information.
While no system is completely secure, we follow industry-standard practices to reduce risk.

Health information related to patient care is stored in secure, HIPAA-compliant systems.

6. Your Rights

Depending on your state of residence, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting updates or corrections

  • Requesting deletion of certain information

  • Opting out of marketing communications

To exercise these rights, contact us at:
📧 relivhw@gmail.com

7. Children’s Privacy

Our website and services are not intended for individuals under 18 unless part of a parent-initiated medical visit.
We do not knowingly collect data from minors without parental consent.

8. Links to External Websites

Our website may link to third-party sites.
We are not responsible for the privacy practices of those external websites.

9. Updates to This Privacy Policy

We may update this Policy from time to time.
Revisions will be posted with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 relivhw@gmail.com
🌐 www.relivhw.com