Terms & Conditions
Reliv Health & Wellness
www.relivhw.com
Contact: relivhw@gmail.com
Last Updated: 12/05/2025
1. Acceptance of Terms
By accessing, browsing, or using any part of this website or any services provided by Reliv Health & Wellness (“we,” “us,” or “our”), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our website and services.
These Terms apply to all clients, visitors, and users.
2. Nature of Services
Reliv Health & Wellness provides:
Functional health consultations
Wellness coaching
Lifestyle modification programs
Metabolic and weight-loss support
Educational content
Concierge health memberships
Some services are wellness-based and not considered medical care, unless explicitly performed by a licensed provider in accordance with applicable laws.
We do not guarantee the diagnosis, treatment, or cure of any medical condition unless under the scope of a licensed healthcare professional.
3. No Medical Emergencies
Our website and services do not provide emergency medical care.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
4. Eligibility
By using our services, you affirm that:
You are at least 18 years old;
You are legally able to enter agreements;
You will provide accurate and complete information during registration and consultations.
5. Client Responsibilities
You agree to:
Provide accurate health and medical information
Maintain a relationship with a primary care provider
Follow all safety recommendations
Use any supplements or products responsibly
Seek medical attention when necessary
Failure to disclose accurate information may limit the quality or safety of our services.
6. Virtual/Telehealth Considerations
If receiving virtual care from licensed providers:
You must be located in a state where the provider is authorized to practice
State-specific telehealth laws may apply
Some services may not qualify as medical care and may be educational only
We reserve the right to decline services based on location or scope of practice.
7. Payments, Billing & Refunds
7.1 Fees
All prices for consultations, programs, memberships, and products will be clearly disclosed before payment.
7.2 Payment Terms
Payments may be required:
In full
As a subscription
Through installment plans (when available)
You authorize us to charge your payment method for agreed services.
7.3 Refunds
Unless otherwise stated:
Consultations, digital products, and wellness programs are non-refundable once delivered or initiated.
Memberships may be canceled with proper notice according to your specific membership agreement.
Refund exceptions may be granted at our sole discretion.
8. Cancellation & Rescheduling Policy
To respect our time and other clients:
Cancellations require at least 24 hours' notice
Late cancellations or no-shows may incur a fee
Repeated no-shows may result in termination of service access
9. Supplements & Third-Party Products
We may recommend:
Supplements
Lab tests
Devices
Wellness tools
Clients understand:
Use is voluntary
Some products may not be FDA-reviewed
We may earn commissions or affiliate compensation
We only recommend products we trust
We are not responsible for adverse reactions from third-party products.
10. No Guaranteed Results
Health outcomes vary widely.
We do not guarantee:
Weight loss results
Symptom improvement
Lab changes
Disease prevention
Specific timelines
Your results depend on factors including lifestyle, commitment, medical conditions, and adherence to recommendations.
11. Intellectual Property
All website content—including:
Text
Graphics
Logos
Videos
Online programs
Downloads
is the intellectual property of Reliv Health & Wellness and may not be used, copied, distributed, or reproduced without written permission.
12. Privacy
Your personal information is protected according to our Privacy Policy.
Some interactions may fall under HIPAA when conducted by licensed providers.
13. Limitation of Liability
To the fullest extent permitted by law, Reliv Health & Wellness is not liable for:
Any direct or indirect damages
Loss of data
Adverse reactions to supplements or products
Misinterpretation of information
Outcomes of wellness programs
Use or misuse of educational content
You agree to use our services at your own discretion and risk.
14. Indemnification
You agree to indemnify and hold Reliv Health & Wellness harmless from any claims or liabilities arising from:
Your use of our services
Violations of these terms
Misuse of content or products
Failure to follow safety recommendations
15. Termination of Services
We may terminate services if:
Payment is not made
You display inappropriate or abusive behavior
You provide false information
You violate these Terms & Conditions
You may also terminate services in accordance with your program or membership agreement.
16. Modifications to Terms
We reserve the right to update, modify, or replace these Terms at any time. Updates will be posted on this page with a new “Last Updated” date.
Continued use of the website or services constitutes acceptance of the revised terms.
17. Governing Law
These Terms & Conditions are governed by the laws of the United States and the specific state in which the services are rendered or where the business is legally registered.
18. Contact
For questions about these Terms & Conditions, contact:
📧 relivhw@gmail.com